Product Warranty
All products purchased from our online store are covered by our
6 months exchange warranty. Six months would be calculated from the purchase
date. If any product purchased from our online store develops a fault within
six months of your purchase, please notify us by sending an e-mail, quoting
your order number. We will issue you with a returns number. No returns will be
accepted without a valid returns number. The goods can then be returned to us
for inspection. The costs and risk of returning goods to us shall be borne by
you.
This warranty does not cover faults due to misuse, neglect, incorrect
mounting, or physical damage. The warranty is non-transferable.
Post examination we will determine if a replacement can be
issued. If an identical product is not available, we will provide you with a
suitable replacement item of similar or greater value. Return postage costs are
not covered under this warranty and will have to be paid by you.
We value your business and customer satisfaction is our primary
goal.