All products purchased from our online store are covered by our 6 months exchange warranty. Six months would be calculated from the purchase date. If any product purchased from our online store develops a fault within six months of your purchase, please notify us by sending an e-mail, quoting your order number. We will issue you with a returns number. No returns will be accepted without a valid returns number. The goods can then be returned to us for inspection. The costs and risk of returning goods to us shall be borne by you.
This warranty does not cover faults due to misuse, neglect, incorrect mounting, or physical damage. The warranty is non-transferable.
Post examination we will determine if a replacement can be issued. If an identical product is not available, we will provide you with a suitable replacement item of similar or greater value. Return postage costs are not covered under this warranty and will have to be paid by you.
We value your business and customer satisfaction is our primary goal.